Struggling to get a mortgage?

Talk to the complex mortgage specialists

We specialise in obtaining bad credit mortgages and mortgages for the self-employed. Whether you're a first-time buyer, moving home or remortgaging, we've helped people in similar situations secure the right mortgage - and we can help you too.

Santander Halifax HSBC Barclays Kensington Nationwide Natwest Pepper Scottish Building Society Scottish Widows Virgin Investec Leeds Building Society Metro Paragon Skipton TSB Yorkshire Building Society Co-Op
Santander Halifax HSBC Barclays Kensington Nationwide Natwest Pepper Scottish Building Society Scottish Widows Virgin Investec Leeds Building Society Metro Paragon Skipton TSB Yorkshire Building Society Co-Op

About us

New Start Financial Services is a specialist mortgage broker based in the South East that focuses on complex cases such as self-employed mortgages, bad credit mortgages and other situations that may lead to being rejected by a high-street bank. As part of the Quilter Financial Planning Network, we have access to a broad panel of high-street and specialist lenders, including exclusive mortgage deals not typically available to the public, giving you more choice and a stronger chance of approval.

So whether you've been turned down by a bank, let down by another broker or simply need guidance on a more complicated mortgage application, we're here to support you every step of the way. Please get in touch via our enquiry form and we will do our best to help.

We can help you with

We'll guide you through the process

1
Consultation

Initial Consultation

We'll take the time to discuss your financial background and gain a full understanding of your requirements, whether you are self-employed, have adverse credit or have any other complex needs.

2
Recommendation

Recommendation

We will analyse your credit report, income and circumstances before matching you with a lender. We'll talk you through our recommendation and explain the reasoning behind it in clear, simple terms.

3
Mortgage in Principle

Mortgage in Principle

When you are ready to progress, we will get some more information from you to enable us to secure an 'agreement in principle' on your behalf. This is something an estate agent will require to proceed with a property purchase.

4
Application

Application

We will gather any required documentation such as ID, proof of income, property details, bank statements and proof of deposit. We'll carefully go through everything with you before submitting to the lender.

5
Mortgage Offer

Offer

We will work closely with your lender to secure your full mortgage offer. If they introduce an improved rate during this time, we will swap you over so that you always have the right deal.

6
Beyond

Beyond

Before your current rate ends, we'll reach out to discuss your next steps and help you secure a new deal. We can start this process a few months in advance, giving you plenty of time to plan ahead.

Why choose us?

Personal service

Personal service

As a family-run business, we take pride in offering a personal service tailored to each client's individual needs. We build long-term relationships with our clients, aiming to support them year after year as their circumstances and goals evolve.

Regular updates

Regular updates

We keep our clients informed every step of the way with regular updates on their application. We believe that clear, consistent communication builds confidence and trust.

Experienced

Highly experienced

For the past 30 years, we've helped clients through all kinds of financial situations and market conditions. Our depth of knowledge means you can feel confident you're getting expert advice tailored to your circumstances.

Let's get started

Contact us

Get in touch

Coffee

Sit back and relax

Deal

We'll match you with the right deal

5 stars

"Stuart is like a financial wizard - he just makes it happen."

Charlie Burrows

New Start Financial Services Ltd is an appointed representative of Quilter Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority.

New Start Financial Services Limited, Tamarisk, New Road, Hurley, Maidenhead, SL6 5LN Registered in England & Wales Company Registration No. 05491063.

The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

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Think carefully before securing your debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
Some buy to let mortgages are not regulated by the Financial Conduct Authority.